Terms of Use

Effective Date: October 1, 2026 Last Updated: October 1, 2026

Welcome to getvst.com (the “Site”), operated by Green Screen Teks LLC, doing business as Virtual Support Teks (“VST,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of the Site and any messaging programs we operate. By using the Site or opting into our messaging program, you agree to these Terms.

If you do not agree, please stop using the Site and our messaging programs.

1. About Us

Green Screen Teks LLC, operating as Virtual Support Teks, provides managed IT, cybersecurity, and technology support services to small and medium businesses and nonprofits, primarily in Northern Ohio. Services provided to clients are separately governed by a signed Master Services Agreement or similar engagement document; these Terms govern the Site and messaging program only.

2. Acceptable Use

You agree not to:

  • Use the Site in any way that violates applicable law or regulation;
  • Attempt to gain unauthorized access to any portion of the Site, our systems, or any client environment;
  • Interfere with or disrupt the Site, our servers, or networks;
  • Introduce malware, viruses, or other harmful code;
  • Scrape, harvest, or reverse-engineer the Site or its content;
  • Impersonate another person or misrepresent your affiliation with any person or entity;
  • Use the Site to transmit unsolicited commercial communications;
  • Use the Site in any way that could damage, disable, overburden, or impair VST or our clients.

We may suspend or terminate access to the Site or our messaging programs at any time if we believe you have violated these Terms.

3. SMS and RCS Messaging Program Terms

VST operates two distinct messaging programs. The type of consent required depends on the purpose of the message.

3.1 Transactional / Service Messaging Program.

  • Program description: Operational and service messages tied to an active business relationship with VST, including support ticket updates, technician dispatch and ETAs, scheduling confirmations and reminders, service and outage alerts, account and billing notifications, security notifications, and direct responses to inquiries you initiate.
  • Consent: By engaging VST as a client, providing your mobile number in connection with a service request, or otherwise establishing a business relationship with us, you consent to receive transactional and operational text (SMS) and RCS messages at that number as part of delivering the services you have engaged us for. These messages are not marketing and do not require a separate opt-in.
  • Message frequency: Varies based on account activity and support volume.
  • Opt-out: Reply STOP at any time to end messages from this program. You will receive a one-time confirmation that no further messages will be sent. Opting out may limit our ability to deliver timely support, scheduling, and account notifications.

3.2 Promotional / Marketing Messaging Program.

  • Program description: Newsletters, product announcements, special offers, surveys, and other promotional or sales-oriented messages that are not tied to an active service matter.
  • Consent: Prior express written consent is required. You will only receive these messages after you provide a clearly labeled opt-in (for example, through a web form, checkbox, or keyword reply). Consent to receive marketing messages is never a condition of purchasing any good or service.
  • Message frequency: Varies by program.
  • Opt-out: Reply STOP at any time to end messages from this program. You will receive a one-time confirmation that no further marketing messages will be sent.

3.3 General Terms (apply to both programs).

  • Message and data rates: May apply. Check your mobile plan for details.
  • Help: Reply HELP or contact us at contact [at] getvst [dot] com or 440-678-8357 for assistance.
  • Supported carriers: All major U.S. carriers. Carriers are not liable for delayed or undelivered messages.

For how we handle mobile data, see our Privacy Policy. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

4. Intellectual Property

All content on the Site — including text, graphics, logos, images, and software — is owned by VST or our licensors and protected by copyright, trademark, and other laws. You may view and print pages for your own non-commercial use, but may not otherwise copy, modify, distribute, or create derivative works without our prior written consent.

“Virtual Support Teks” and the VST logo are trademarks of Virtual Support Teks.

5. Third-Party Links and Content

The Site may link to third-party websites, products, or services. These links are provided for convenience only. We do not endorse and are not responsible for third-party content, products, or services.

6. Disclaimers

THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. VST DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ANY INFORMATION ON THE SITE IS FOR GENERAL INFORMATIONAL PURPOSES AND DOES NOT CONSTITUTE PROFESSIONAL ADVICE.

Services provided under a signed Master Services Agreement have their own warranties, which are set forth in that agreement and are not modified by these Terms.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VST, ITS OFFICERS, EMPLOYEES, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS, ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE OR OUR MESSAGING PROGRAMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total liability for any claim arising out of or relating to the Site or messaging programs will not exceed one hundred U.S. dollars ($100).

8. Indemnification

You agree to defend, indemnify, and hold harmless VST and its officers, employees, and affiliates from any claim or demand, including reasonable attorneys’ fees, arising out of or related to your use of the Site, your violation of these Terms, or your violation of any law or the rights of a third party.

9. Governing Law and Venue

These Terms are governed by the laws of the State of Ohio, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Site will be brought exclusively in the state or federal courts located in Lorain County, Ohio, and you consent to the personal jurisdiction of those courts.

10. Changes to These Terms

We may update these Terms from time to time. The “Last Updated” date at the top shows when they were most recently revised. Continued use of the Site after changes become effective means you accept the updated Terms.

11. Contact

Questions about these Terms?

  • Email: contact [at] getvst [dot] com
  • Phone: 440-678-8357
  • Mail: Green Screen Teks LLC (dba Virtual Support Teks), 4456 N Abbe Rd, #102, Sheffield Village, OH 44054
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